The practical information planned for launch. These policies will be finalized before sales open.
01
SHIPPING
Orders will ship directly from China to the contiguous 48 U.S. states. Alaska, Hawaii, U.S. territories, APO/FPO addresses and destinations outside the United States are not included at launch.
International shipping charges and the estimated delivery window will be shown before payment. Customs, duties and tax treatment will also be disclosed at checkout before the customer places an order.
02
RETURNS & ORDER ISSUES
Food sales are final. If an item arrives damaged, spoiled or incorrect, contact support within 48 hours of delivery and include clear photographs of the outer package, product and shipping label.
Eligible claims may receive a replacement or refund after review. Carrier delays and damage caused after delivery are not covered.
03
PRODUCT INFORMATION
Products are intended for adults age 18 and older. Areca nut is carcinogenic to humans and may cause dependence. Chewing areca nut increases the risk of oral and oropharyngeal cancers.
Final U.S. ingredients, nutrition information, allergen statements and product labels will be published before sales open. No statement on this site should be read as FDA approval or a health claim.
04
PRIVACY
The pre-launch site does not currently accept orders, payments or public customer accounts. Payment and order information will not be collected until checkout is enabled.
This site uses Google Analytics to measure anonymous visits, product views, add-to-cart actions and checkout starts so we can improve the experience. A complete privacy notice covering payment, orders, service providers and customer support will be published before public sales open.